Insurance & Alternative Accommodation

Temporary accommodation in Scarborough. Available for insurance placements.

If your client’s home has been affected by flood, fire, or another insured event, then you’ll need temporary accommodation in Scarborough. This apartment is available as a comfortable, self-contained alternative accommodation placement. We work with loss adjusters and insurance alternative accommodation teams to make the process as straightforward as possible.

This is a split-level apartment, with one flight of stairs from the front door up to the living area and kitchen, and a further internal staircase to the bedrooms and bathroom. Guests with mobility issues may find the layout challenging.

Sanderling Chase has its own private entrance, not part of a shared block or communal building, giving displaced clients a genuine sense of privacy and normality during an unsettled time.

On-street parking is available along Commercial Street, sometimes directly outside, usually within a few metres. Unrestricted overnight, after 5pm and before 9am Monday to Saturday, and before noon and after 5pm on Sundays. During restricted hours, 3-hour disc parking applies; a disc is provided in the apartment.

Daytime parking: Sainsbury’s car park less than 5 minutes’ walk (up to 3 hours free, Horizon app for longer stays at around £4 per day, or Tesco Superstore approximately 12 minutes’ walk with greater availability at around £8 per day.

Living room at Sanderling Chase apartment, Scarborough, with TV and tall sash windows

What We Offer

  • Entire self-contained apartment, full privacy, not a hotel room
  • Two bedrooms sleeping up to four, bedroom 2 can be configured as 2 single beds
  • Fully equipped kitchen, washing machine, and all home essentials
  • Welcome supplies provided on arrival
  • Available for short or extended placements
  • Quick turnaround for urgent placements — contact us directly

Client displacement likely to run 28+ nights?

Book direct for 28 nights or more and save 15% off the entire stay. See our Extended Stay Rates for details.

For Loss Adjusters & Insurers

We understand the importance of clear communication and reliable documentation throughout the placement process. If you’re handling a case in the Scarborough area and need a suitable property, check availability online with the link below, or get in touch for more information. We aim to respond within a few hours by email. If you need an immediate answer, call Host & Stay direct on 01287 658171 (option 2), available 24/7. You may not reach me personally, but you’ll get a real answer straight away.

Bookings and payments are handled by our booking partner, Host & Stay.

How quickly can emergency accommodation be arranged for displaced families?

We understand that emergency housing requires immediate action. Our direct booking framework allows us to respond swiftly to urgent displacement requests. Please use our contact form or have your insurance handler reach out to us directly, and we will prioritize checking immediate availability to secure your emergency stay without delay.

Can you accommodate direct billing or invoicing for insurance companies and relocation agencies?

Bookings and payments are handled through our booking partner, Host & Stay, following their standard payment process. We’re happy to provide a booking confirmation or receipt suitable for claims documentation. If your case has specific billing requirements, get in touch and we’ll let you know what’s possible.

Is the apartment fully equipped to replace a family home during long-term repairs?

Absolutely. Our spacious two-bedroom Falsgrave apartment offers a genuine home-from-home environment. It features a fully equipped independent kitchen for family meals, a washing machine for laundry, fast WiFi for remote work or schooling, and excellent local amenities just steps away, allowing your client’s family to maintain their normal routine.

What happens if building repairs run over schedule and we need to extend our stay?

We know that property repairs frequently face unexpected delays. Get in touch as soon as you know your dates might change, and we’ll do what we can to extend your stay, working with Host & Stay to check availability.